Southwest Airlines Director, Jeremy King, shared his concerns about the ineffectiveness of current contingency plans and illustrated some of the extraordinary efforts required by airline staff to make sure bags and passengers make the same flight during irregular operations.
Rick Weaver from Southwest Airlines Airport Security Operations provided a presentation outlining focus areas for contingency planning and implementation, then moderated a lively audience discussion on baggage handling system contingencies, followed by questions & answers.
Airbiz Director, Kerr Lammie, provided a presentation demonstrating the roll of baggage handling systems as critical aviation infrastructure; outlined the differences between how baggage handling systems are treated during planning and design in the US vs. internationally; and provided a glimpse into what airports and critical aviation infrastructure may look like in the future.
BHS subject matter experts need a seat at the table early in program development.